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About Us
The mission of Dr. Hendrika de Clercq at the Hearing, Dizziness & Balance Centre is to improve every patient’s quality of life through effective and expert assessment and management.
Dr. Hendrika is committed to be conscientious in all her activities and to serve her patients according to best practice guidelines, with integrity and transparency.
Core Values
Effective: The Clinic’s commitment is to complete all tasks (administrative, assessments and feedback) effectively. All administrative tasks will be complete timeously on behalf of the patient.
Expert: The Clinic utilizes state-of-the-art technology and equipment to assess the hearing and balance status of the patient. Academic research is ensued on a continuous basis and knowledge is constantly expanded through the latest seminars and conferences.
Conscientious: Thorough and reliable methods of assessment are being used to ensure excellent service. The patient’s best interest is a priority.
Best Practice: Conducting business as per the HPCSA’s best practice guidelines, not the minimum requirements.
Integrity & Transparency: Interaction with patients, staff, partners and suppliers will always be honest and truthful.
“I have had only good experience to date. The welcome as you come in the reception door is friendly and you are recognized by name. They make you feel at home! Hendrika is talented and efficient and makes the attention to my hearing loss a pleasant one”
