Yes, and we prioritise them. Sudden sensorineural hearing loss is a medical emergency.
The sooner treatment starts — usually oral steroids from an ENT combined with a proper audiological assessment — ideally within 72 hours, the better the chance of recovery. Waiting a week to see if it settles is the single most common reason for permanent loss.
Phone us on 012 755 9711 the same day. If you can't get through, WhatsApp 063 036 8932 — we'll respond as soon as possible.